K1PROD

API and CRM integrations for existing products

When a website, CRM and external services operate separately, your team spends time moving data and checking statuses. We connect systems so enquiries and changes reach the right place.

Discuss your task
Paper diagrams of a form, customer record and task list connected in one workflow
Connected systems instead of manual data entry

How an enquiry reaches your team

  1. Website enquiry
  2. Validate the data
  3. Send to the CRM
  4. Team follows up

Problems we solve

Sending website enquiries to a CRM, synchronising records and statuses, and connecting external services through APIs. We account for retries, duplicates, errors and API limits so automation does not create more manual work.

From a website form to your team

A customer submits an enquiry → the website checks required fields → the integration sends it to the CRM → your team receives the enquiry and its processing status. If an external service is unavailable, we agree on retries and error notifications. Duplicate detection and assignment rules depend on your workflow.

Clear responsibilities

Before development, we define which system owns the data, which fields and events are exchanged, and who can change statuses. We check API availability, pricing, limits and permissions in advance. Configuring an off-the-shelf CRM and developing a custom system are different services.

What to send for an estimate

System names and links, available API documentation, your current workflow and the result you expect. An anonymised example of an enquiry or record is useful. You do not need to send passwords or API keys in the first message; we agree on access separately.

How we check the result

We agree on the scope and test scenarios: a normal enquiry, a repeated event, incomplete data and an external-service error. We build the integration, test it in an available test environment, then launch and provide instructions. Support and later API changes are agreed separately.

Communication and payment

We work remotely from Tbilisi with clients in Georgia and other countries. The cost depends on the number of systems, workflow complexity, project condition and API availability. Terms are agreed before work starts; payment is available via IBAN, SWIFT, Wise or cryptocurrency.

Frequently asked questions

Can you connect just one API?

Yes. A single integration is a standalone task. We need documentation and your expected outcome to estimate it.

Do you work with every CRM?

We assess the specific system, its API and limitations before confirming feasibility. We do not promise to configure any platform without checking it first.

What if the API sometimes fails to respond?

We agree on error handling in advance: retries, notifications and a way to check the status. The behaviour must respect the external system’s rules.

Let’s discuss your task

Send a project link and a description of your task — we’ll estimate the scope and cost.

We work remotely from Tbilisi with clients in Georgia, Europe and worldwide. Payment is available via IBAN, SWIFT, Wise or cryptocurrency; terms are agreed before work starts.