K1PRODA practical deliverable
A working feature in your workflow: a record, summary, reply or task. We agree on its format and quality criteria in advance.
K1PROD · Tbilisi, Georgia
AI for business: from enquiries to smart assistants
Bring AI into everyday workflows: understand enquiries, turn meeting recordings into clear summaries and connect assistants to your company’s knowledge. From one useful feature to a solution connected to your website, CRM and team.
Discuss your task
How AI fits into your workflow
- Receive the input
- Analyse with AI
- Save the output
- Team reviews
Lead and enquiry handling
AI extracts the essentials from emails, forms and conversations: what the customer needs, what is already known and what to clarify. The result is saved to the CRM, routed to the right teammate and used to prepare context and a draft reply. We agree on prioritisation rules with your team.
Speech transcription and meeting summaries
Turn a call, consultation recording or voice message into text, a concise summary and agreed next steps. Extract customer questions, actions and owners, then save the result to the CRM or send it to participants. We test quality against your recordings, languages and typical audio conditions.
Smart support bots
A website or Telegram assistant answers from an approved knowledge base: it helps customers find instructions, understand a service or check a status through a connected system. When an answer is unavailable or a specialist is needed, it hands the conversation to a person with the context intact. Response rules and permitted actions are defined in advance.
Search across company documents
Staff ask questions in everyday language and receive answers based on internal guides, catalogues and materials, with links to sources. This can support sales teams or new employee onboarding. Document access follows staff roles and the materials approved for use.
Document and email processing
Extract agreed fields from documents, condense long email threads and prepare records for staff review. An incoming email can become a task, a document can populate a record and a set of reviews can reveal recurring questions. We agree on output formats and exception handling before implementation.
News and customer feedback monitoring
AI helps select relevant stories, remove duplicates and prepare concise team briefings. Analyse customer questions, reviews and the tone of publications to spot recurring issues sooner. We agree on sources and criteria, keeping conclusions available for review.
Start with one time-consuming workflow
Send a task description and anonymised examples of enquiries, recordings or documents. We define the output staff need, where human review is required and which systems it should connect to. We test the scenario on a small sample, then agree on integration, launch and support.
Quality checks
Test routine and difficult examples, incorrect answers and human handoff. Important actions can require staff approval.
Clear ongoing costs
Development is estimated separately from model usage, speech recognition and storage. Limits depend on volume and the workflow.
I have implemented AI lead analysis and consultation summaries in an insurance platform, news and market sentiment analysis in WatchDog, and AI hints in Vocabume. Below is a public product you can try.
Experience building real products
Vocabume
Vocabume uses AI for hints and learning examples. These features are part of a language-learning product that shares vocabulary and progress across a Telegram bot, Mini App and website. Try it in Telegram.
Frequently asked questions
Can you add AI to an existing product?
Yes. Start with one feature in your website, CRM or bot. We check the available APIs, data quality and expected output before estimating the scope.
Do we need our own model?
Often a suitable existing model, your materials and an integration are enough. The choice depends on the task, languages, data requirements, quality and budget.
How do you reduce invented answers?
We limit the assistant’s sources and actions, test answers on examples and provide human handoff. Knowledge-base answers can include source references. Model errors cannot be eliminated completely, so staff review important decisions.
What data do you need?
Typical enquiries, documents or recordings and examples of the correct output. Anonymised materials are enough for the first estimate. We agree separately on access, storage and any transfer to external services.
How much does implementation cost?
The cost depends on the workflows, integrations and data readiness. We start by estimating a small pilot and price recurring AI usage separately from development. Payment is available via IBAN, SWIFT, Wise or cryptocurrency.
Let’s discuss your task
Send a project link and a description of your task — we’ll estimate the scope and cost.
We work remotely from Tbilisi with clients in Georgia, Europe and worldwide. Payment is available via IBAN, SWIFT, Wise or cryptocurrency; terms are agreed before work starts.